INTRODUCTION

• Coral Pending Winnings From Bonus Payout
• Coral Pending Winnings From Bonus Money
• Coral Pending Winnings From Bonus Depreciation
• Coral Pending Winnings From Bonus Rules

• Coral payment time scales are replicated across the industry and are standard for online bookmaking. How can you cancel a withdrawal? If there is a withdrawal pending and a customer tries to place a bet with no funds in the account there is the option to cancel a withdrawal. This option is only available before Coral begin to process the request.
• Coral’s accumulator insurance has been replaced by their Acca Boost offer. The promotion provides a 10% bonus as a free bet up to a maximum of £100 on successful, qualifying accumulators. That bonus is redeemable on a single sportsbook bet, remains valid for a total of four days and is limited to one bonus per customer, per day.

The selected games will be specified in the bonus section of your account. The Wagering Requirements for this Casino Bonus must be met within 7 days following the date on which your Casino Bonus becomes Active otherwise any funds sitting in your Bonus Balance wallet and/or Pending Winnings wallet will be forfeited.

1. These General Casino Bonus Terms & Conditions apply to all Casino Bonuses made available to you when playing on Coral. They should be read alongside any specific Promotional Terms & Conditions applicable to the Casino Bonus you wish to claim, and our General Website Terms & Conditions. Click HERE for a list of all our current Promotional Terms & Conditions.

2. We use some terminology in these General Casino Bonus Terms & Conditions that you may not be familiar with. You can find out what we mean when using these capitalised terms by visiting our jargon buster page HERE.

BEFORE CLAIMING AND USING ANY OF OUR CASINO BONUSES, IT IS IMPORTANT THAT YOU READ THESE GENERAL CASINO BONUS TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT THE TERMS ON WHICH YOU CAN PLAY AND CLAIM CASINO BONUSES.
GENERAL RULES & RESTRICTIONS ON CASINO BONUSES

Eligibility to claim Casino Bonuses

3. Customers from the following countries are excluded from all Casino Bonuses: Albania, Belarus, Czech Republic, Georgia, Hungary, Liechtenstein, Lithuania, Macedonia, Romania, Slovakia, Croatia.

4. Casino Bonuses are only available to customers who satisfy the rules that apply to their use. Details of the specific rules that apply to each Casino Bonus will be set out in the Promotional Terms & Conditions for that Casino Bonus.

Use of your Casino Bonus

5. Casino Bonuses may only be used once. Each Casino Bonus is only awarded once per person, household, shared computer or shared IP address, unless stated otherwise in the relevant Promotional Terms & Conditions.

6. Customers are unable to use any funds within their Bonus Balance wallet and/or Pending Winnings wallet to claim a Casino Bonus (e.g. where a minimum deposit or bet is required to trigger the Casino Bonus).

7. Time limits to qualify for or to claim a Casino Bonus may apply. Details of any applicable time limits will be set out in the applicable Promotional Terms & Conditions.

8. Some Casino Bonuses cannot be used on certain games. Please check the Promotional Terms & Conditions to see which games are excluded from the Casino Bonus.

9. Some Casino Bonuses are subject to certain restrictions whilst they are Active. Details of any restrictions will be set out in the applicable Promotional Terms & Conditions.

10. Customers can only place bets to contribute towards the Wagering Requirements for one Casino Bonus at a time. If you claim another Casino Bonus before completing the Wagering Requirements of an Active Casino Bonus, you must complete the Wagering Requirements of the first Casino Bonus before any of your bets will start to contribute towards the Wagering Requirements for any subsequent Casino Bonus/es. Other Casino Bonuses can be 'stacked' pending completion of an Active Casino Bonus.
Wagering Requirements

11. A “Wagering Requirement” will mean the total value of bets you will need to place on qualifying games within the Promotional Period (as specified in the Promotional Terms & Conditions) to be allowed to withdraw any winnings in your Bonus Balance wallet and/or Pending Winnings wallet.

12. SOME CASINO BONUSES WILL BE SUBJECT TO WAGERING REQUIREMENTS. DETAILS OF THE MINIMUM WAGERING REQUIREMENTS AND THE TIME PERIOD FOR COMPLETING THE WAGERING REQUIREMENTS WILL BE CONFIRMED IMMEDIATELY PRIOR TO YOU ACCEPTING THE CASINO BONUS AND WILL BE SET OUT IN THE RELEVANT PROMOTION TERMS & CONDITIONS.

13. PLEASE NOTE THAT FOR SOME CASINO BONUSES:

• BETS PLACED ON SOME GAMES WILL NOT COUNT TOWARDS THE WAGERING REQUIREMENTS; AND
• BETS PLACED ON SOME GAMES WILL ATTRACT A LOWER CONTRIBUTION TOWARDS THE WAGERING REQUIREMENTS THAN OTHER GAMES (E.G. FOR SOME CASINO BONUSES, FOR EVERY £1 BET PLACED ON A TABLE GAME, ONLY 10P MIGHT CONTRIBUTE TOWARDS THE WAGERING REQUIREMENTS).

14. PLEASE CHECK THE PROMOTION TERMS & CONDITIONS APPLICABLE TO YOUR CASINO BONUS TO UNDERSTAND WHETHER ANY OF THE RESTRICTION ABOVE APPLY. IT IS IMPORTANT FOR YOU TO READ THE PROMOTIONAL TERMS & CONDITIONS THAT APPLY TO THE RELEVANT CASINO BONUS PRIOR TO ACCEPTING IT.

15. An overview of how Wagering Requirements are applied to Casino Bonuses is provided below in the “Types of Bonuses Available” section.

16. Currency rates for all Casino Bonuses for Wagering Requirement purposes will be calculated as 1 GBP = 1 EUR = 1 USD = 1 CHF = 1 AUD = 1 NZD = 10 SEK = 10 NOK.

17. Only fully completed bets (i.e. bets that result in a win or loss) will be counted towards the Wagering Requirements. Examples of circumstances where a bet will not complete include where technical issues impact your ability to play a game, or where the game needs to complete an action (i.e. waiting for the outcome of a roulette spin).

Deposits

18. If you make deposits via certain online payment channels you may not be allowed to use certain Casino Bonuses. Details of which Casino Bonuses are affected by this restriction (and of the restrictions applied) will be set out in the relevant Promotional Terms & Conditions. For the avoidance of doubt, deposits made using a credit or debit card will qualify for all Casino Bonuses.

How to view your Active Bonuses & Wagering Requirements

19. To view your Active Bonuses and Wagering Requirements progress in real-time, log-in and access your Account.
TYPES OF BONUSES AVAILABLE

20. We offer a number of different types of Casino Bonus. The type of Casino Bonus will be confirmed in the Promotional Terms & Conditions. Two of our core types of Casino Bonus are “Buy-In Bonuses” and “Gaming Bonuses”.

“Gaming Bonuses”

How do I use a Gaming Bonus?

Gaming Bonuses can be claimed once you have met the qualifying requirements/criteria described in the relevant Promotional Terms & Conditions. Once claimed, the bonus amount will be credited into your Bonus Balance.

Account Wallets

For the purposes of each Gaming Bonus being played, your Account will be broken down into the following wallets:

• Cash Balance
• Bonus Balance
• Pending Winnings

How are bets placed when playing with a Gaming Bonus?

Any applicable qualifying bet on a game will be taken from your Cash Balance.

Once your Gaming Bonus is available (i.e. you satisfy the relevant conditions/criteria), all further bets will be taken from your Pending Winnings (if any).

Where no Pending Winnings are available, bets on games will be taken from your Bonus Balance.

How are my Winnings allocated?

Any winnings received on bets using only your Cash Balance (i.e. a Qualifying Bet) will be credited to your Cash Balance.

Any winnings received on bets using only your Pending Winnings wallet will be credited to your Pending Winnings wallet.

Any winnings received on bets using only your Bonus Balance will be credited to your Pending Winnings wallet.

When can I Withdraw my winnings or my Gaming Bonus?

Your Bonus Balance and/or any Pending Winnings cannot be withdrawn until the relevant Wagering Requirements have been satisfied.

Once the Wagering Requirements have been met, any funds in your Bonus Balance wallet and Pending Winnings wallet will transfer to your Cash Balance wallet. However, should your Bonus Balance drop below £0.50, your Bonus Balance will automatically transfer to your Cash Balance wallet and your Gaming Bonus will no longer be Active.

“Buy-In Bonuses”

How do I use a Buy-In Bonus?

When you accept and play with a Buy-In Bonus, your “Buy-In” amount will move to your Buy-In Balance wallet until the Wagering Requirements have been met and your bonus will be credited into your Bonus Balance. Whilst you can withdraw the funds in your Cash Balance wallet and your Buy-In Balance wallet at any time before the necessary Wagering Requirements have been met, this will mean that you fully forfeit any winnings sitting in your Bonus Balance wallet and/or Pending Winnings wallet.

Account Wallets

For each Buy-In Bonus being played, your Account will show the following wallets:

• Cash Balance
• Buy-In Balance
• Bonus Balance
• Pending Winnings

Are there Wagering Requirements?

Yes – Wagering Requirements will always apply before you can withdraw any money from your Bonus Balance and Pending Winnings wallets. Specific Wagering Requirements will be explained in the Promotional Terms & Conditions.

How are bets placed when playing with a Buy-In Bonus?

Bets on games will first be taken from your Buy-In Balance.

Where there are no funds in the Buy-In Balance wallet, bets will be taken from your Pending Winnings wallet (if any).

Where there are no funds in either the Buy-In Balance wallet or the Pending Winnings wallet, bets will be taken from your bonus amount (i.e. from the Bonus Balance wallet).

How are my winnings allocated?

Any winnings received on bets placed using only your Buy-In Balance wallet will be credited to your Buy-In Balance wallet.

Any winnings received on bets placed using only your Pending Winnings wallet will be credited to your Pending Winnings wallet.

Any winnings received on bets placed using only your Bonus Balance wallet will be credited to your Pending Winnings wallet.

Where you place a bet using a combination of your Buy-In Balance, Bonus Balance and/or Pending Winnings wallets, any winnings will be allocated on a pro-rata basis to each applicable wallet (e.g. a £2 bet made up of £1.50 from the Buy-In Balance wallet and 50p from the Bonus Balance wallet would lead to 75% of any winnings being credited to the Buy-In Balance wallet and 25% to the Pending Winnings wallet).

Coral Pending Winnings From Bonus Payout

When can I withdraw my winnings or my Buy-In amount?

You are able to withdraw funds from your Cash Balance and your Buy-In Balance at any time whilst the Buy-In Bonus is Active (i.e. before the Wagering Requirements have been met). However, where you do this, any funds in your Bonus Balance wallet and/or your Pending Winnings wallet will be forfeited in full.

Funds in your Bonus Balance wallet and/or Pending Winnings wallet cannot be withdrawn until the applicable Wagering Requirements have been met. Once the Wagering Requirements have been met, any funds in your Buy-In Balance wallet, Bonus Balance wallet and Pending Winnings wallet will transfer to your Cash Balance wallet. However, should your Bonus Balance drop below £0.50, your Bonus Balance will automatically transfer to your Cash Balance wallet and the Buy-In Bonus will no longer be Active.

General promotional abuse terms

21. You agree that you will not, at any time, engage in activity that constitutes promotional abuse (as explained in paragraphs 25 to 27 below) in accordance with these General Casino Bonus Terms & Conditions.

22. We reserve the right to review your betting history from time to time, to identify any playing strategies that may constitute “promotional abuse”. In addition, we may review your account activity before processing any withdrawal to ensure that you are not participating in any promotional abuse.

Coral Pending Winnings From Bonus Money

23. If we identify that you have participated in playing strategies that constitute promotional abuse, we reserve the right to impose various sanctions on you (as outlined below).

24. Please note that the provisions and sanctions contained in these General Casino Bonus Terms & Conditions relating to promotional abuse are seeking to identify customers who are, in our reasonable opinion, deliberately and dishonestly participating in playing strategies in an attempt to abuse Casino Bonuses. These terms are not, in any way, seeking to impose sanctions on customers who may have innocently failed to comply with any Casino Bonus rules on an inconsistent and/or minor basis.

What constitutes promotional abuse?

25. Playing strategies will be deemed promotional abuse in circumstances where you adopt such a playing strategy with the deliberate and dishonest intention of abusing a Casino Bonus.

Coral Pending Winnings From Bonus Depreciation

26. We have set out below some examples of promotional playing strategies that will be classed as “promotional abuse”.

• where you intentionally and dishonestly exploit a game flaw to circumvent Wagering Requirements (for example, where you intentionally manipulate the use of your Casino Bonus, relying on the game flaw, with the aim of benefiting from significant wins using funds from your Cash Balance);
• where you participate in “Syndicated Play” – where you intentionally work together with a group of customers on a playing strategy to guarantee profit from the Casino Bonus;
• where you are in control of, or otherwise maintain, more than one active Account with us, without the prior approval by our management;
• where your account does not match the name on the credit card(s) you provide to make Deposits on your account; and
• where you share the same payment method (e.g. the same account or same debit or credit card) with another of our customers.

27. Whilst we have made every effort to set out examples of playing strategies that will be deemed “promotional abuse” under paragraph 26 above, we will also be entitled to deem other playing strategies as promotional abuse in circumstances where it can be demonstrated that you are deliberately and dishonestly participating in playing strategies in an attempt to abuse Casino Bonus play. This may include circumstances where abusive or dishonest playing strategies would not have been reasonably foreseeable to us when preparing these General Casino Bonus Terms & Conditions (for example, where they result from changes and/or developments in technology and/or gaming models, leading to new playing strategies becoming available/exploitable).

Sanctions for promotional abuse

28. Where we determine that you have engaged in playing strategies that are deemed “promotional abuse” in accordance with these General Casino Bonus Terms & Conditions, we have the right to impose the following sanctions against you (all sanctions imposed will be reasonable and proportionate in the context of the promotional abuse identified):

Coral Pending Winnings From Bonus Rules

• you will forfeit any winnings generated as a result of promotional abuse (but winnings not linked to the promotional abuse will be returned to you);
• you may be barred from receiving further Casino Bonuses; and/or
• your account may be closed.

29. In circumstances where we are satisfied that you have engaged in playing strategies that are deemed to be “promotional abuse”, and one or more of the sanctions outlined above is to be imposed on you, we will contact you to notify you of the following:
a. that further to an investigation of your playing strategies, we have concluded that your behaviour constitutes promotional abuse (including the grounds for this finding);
b. the full details of the relevant sanctions we will impose on you in accordance with these General Casino Bonus Terms & Conditions; and
c. the ability for you to appeal our findings of promotional abuse through our standard complaints procedure (details of our complaints procedure can be found in our general Terms and Conditions under article 18. Complaints and Disputes).

OTHER IMPORTANT TERMS

Right to refuse withdrawals

30. We are aware that some Casino Bonus links may be posted on other sites or through forums or the information that you receive may have been forwarded on to other persons who didn't receive a genuine Casino Bonus offer. If we determine, acting reasonably, that you did NOT receive a particular promotion as an intended exclusive targeted recipient, we will not honour the Casino Bonus any pay-out requests from you, even if you have met the relevant rules and/or Wagering Requirements.

Right to change or end Casino Bonuses

31. We reserve the right to change or end any Casino Bonus at any time, if required for legal and/or regulatory reasons.

32. We may place restrictions on your account, including deposit restrictions, in order to comply with our legal and regulatory obligations. We will not be responsible should these restrictions affect your ability to complete the requirements of any promotion and/or to release any bonus, benefits or prizes.

About Us

33. Coral.co.uk is operated by LC International Limited. LC International Limited's address is Suite 6, Atlantic Suites, Gibraltar. LC International Limited is licensed by the Government of Gibraltar & regulated by the Gibraltar Gambling Commissioner (RGL 010 & 012).

With the online gambling marketplace becoming so competitive, it is perhaps no surprise that gambling sites use clever marketing ploys in order to entice new players their way.

One of these tactics is through seemingly generous sign up or welcome bonuses, which grant new players a host of free bets or cash bonuses for opening an account with them. These can take the form of matching your first deposit with free cash, free bets when you stake X amount, or even just free money – no questions asked.

That sounds pretty good, what’s the catch?

The only fly in the ointment from a punter’s perspective is wagering requirements.

What are wagering requirements?

These are essentially the hoops that you will have to jump through in order to get your hands on your bonus and any winnings that come from it. This is generally known as the ‘play through’, and will state how much money you need to stake in order to activate your bonus and profits.

Luckily wagering requirements, or play through, is always low for sports bonuses and free bets.

The majority of wagering requirements are also accompanied by a list of terms & conditions as long as the Magna Carta too, so it pays to become acquainted with these as they will outline exactly what you need to do to secure your bonus or free bets.

How Do They Work?

Some examples:

So let’s say that your chosen a deposit bonus which has granted you a welcome bonus of 100% up to £200. Thanks very much!

But there’s a clever bit of wordplay here when you look closely: up to. So it could well be less. This amount is directly linked to your first deposit amount so if you only fund your account with £10 you only get a £10 bonus.

This will all be outlined in those pesky T’s & C’s, so do take the time to check.

To be able to withdraw your bonus if you deposited £50 these are the requirements you’d need to meet:

• You are given a £50 bonus
• A stipulation of 3x deposit + bonus amount wagering requirement is in the T&C’s
• You will thus need to stake a total of £300 to release your bonus cash.
• Any winnings and your bonus will then be transferred to your account balance and you can withdraw or continue betting.

When you look at it that way, it’s not surprising that some people get a little annoyed with welcome bonuses as they’re not always as they seem on the surface. Are they a scam? No but you do need to do your homework.

The 3x wagering requirement is obviously a hugely favourable one for the player, and in most cases will be a lot higher – casino bonuses for example are usually between 20x and 50x.

Tiered wagering requirements

Sometimes a gambling site will offer what is known as a tiered wagering requirement, which is a staggered collection of payments. An example might be:

In this example, even though the tiered wagering requirements make it seem slightly different, the ultimate bottom line is that you need to wager a grand total of £500 within two months of opening your account in order to access your £100 worth of total bonuses.

And whilst this will make it ‘more affordable’ for you, e.g. playing in installments rather than all at once, at the end of the day the financials are still the same.

Wagering Requirements: An Overview

Hopefully this has given you an insight into the sometimes murky world of wagering requirements, which are a bit of a pain after being promised such a great deal by your casino or bookmaker.

But it makes business sense for an online gambling platform to do this; to entice new customers but to protect themselves financially. It is a perfectly legal and above-board way of generating new custom.

As the old saying goes ‘only fools rush in’, so do take the time to read the terms & conditions as specified by your provider. The wagering requirements will be clearly stated here, and ultimately it is your responsibility to understand the implications of accepting a sign up bonus or offer.

Unsurprisingly, many of the complaints that casinos and bookmakers receive are from customers who claim they didn’t know about any wagering requirements, and want their bonus cash pronto. Well, they should have read the T’s & C’s then….

As soon as you sign up for a new account, you have accepted the terms of the sign up offer. There’s no going back now.

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